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FAQ

Fire Fighters enter a burning building.

Q: Do you offer CPR classes to the community?
A: Yes, please visit our CPR site

Q: Is there an age limit to join?
A: You must be at least 16 (with parental permission) to join the department or ride on the equipment. If you are under 18, you must complete fire school before you are allowed to ride on the fire engines. However, you may ride on the ambulance prior to completing training.

Q: Do you charge for your services?
A: No.

Q: Can you service my fire extinguisher?
A: No. Please see your yellow pages for local fire extinguisher service companies.

Q: Where do you get your funding?
A: Our primary sources of funding are through Loudoun County and your donations.

Q: Do you instal/inspect car seats?
A: Yes, please contact either station 9 or 19 between 8am and 4pm to schedule an appointment.

Q: Do you provide a course in baby-sitting certification?
A: No, please contact The American Red Cross.

Q: Why are fire trucks different colors?
A: Every department chooses the color scheme for their apparatus. Examples of the many different options can be found at the Youngstown Fire Department Fire Apparatus Color Dictionary
Generally, a department’s choice is a matter of pride. “Red is the proper color for a fire truck. Any other color is wrong” -Rescue Captain Kymber Miner.

Q: Can I donate?
A: YES! Please visit our donations page.

Q: Do you offer tours of the station?
A: Yes, please call us to schedule a time or just stop by. Remember, we might have to cut the tour short in order to answer an emergency call.

Q: Will you come to my child’s birthday party?
A: Yes, as long as you live within the service area of our stations. Please call us to schedule the time. Be aware that we may have to leave to answer an emergency call. You can also consider hosting the party in our rental hall.

Q: Do you host fire education programs at local schools?
A: Yes, please e-mail the fire chief for more information.

Q: Do you have a dalmation?
A: No, but a number of our members do have personal pets. Cats, dogs, etc.

Q: When should I change the batteries in my smoke detector?
A: Twice a year. We reccomend you change your batteries when you adjust your clocks for daylight savings time.

Q: Why did it take so long for the fire truck to get to my house when I called 911.
A: When we are dispatched to an emergency call, we will respond as quickly as possible while considering the safety of both our members and the general public. A number of factors can impact the travel time, including where we are at the time of the call and the road conditions. If the trucks from the closest station are unavailabe due to another call, the next closest available truck will respond.

Q: Your department says you are a volunteer organization, but the firefighters who came to my house said they were employees of Loudoun County Fire & Rescue?
A:

Q: To which hospitals do you transport your patients?
A:

Q: Can you talk to my insurance company and tell them the accident was not my fault?
A: No, the Loudoun County Sherrif’s Office and the Virginia State Police are responsible for determining fault.

Q: Can I burn a pile of leaves/branches/trash in my yard?
A: Please see the most current information on burning within Loudoun County at the Fire Marshall’s website.

Q: I called for an ambulance. Why did the fire truck show up too?
A: